Housing Pathways


Welcome to Housing Pathways

Housing Pathways is a simple, easy to use and fair way to apply for housing assistance in NSW.

Under Housing Pathways, you can apply for public housing, Aboriginal housing and community housing. You can also apply for private rental assistance or for a transfer if you already live in social housing.

You can apply for housing assistance, or update your applications details, through any Housing Pathways social housing provider across NSW. In some locations, you can apply by phone and from late 2016, you will also be able to apply online.

Your application will be assessed in the same way no matter where you submit your application. If you are eligible for social housing, you will be listed on a single state-wide waiting list.

Applying Online and by Phone

We’re making it easier to apply for housing assistance.

You can apply for housing assistance easily over the phone. Just call 1800 422 322 between 9am and 5pm, Monday to Friday.

When you apply, you’ll be asked a series of questions so that we can assess your situation and your needs. We’ll also ask for your Medicare and Centrelink numbers so that we can confirm your identity easily, which will help speed up your application. Please have this information ready when you call.

You’ll also soon be able to apply for housing assistance online – more information coming soon.