In April 2010 Housing NSW, the Aboriginal Housing Office and 26 community housing providers across the State implemented a new housing application system known as Housing Pathways to make applying for housing assistance easier, simpler and fairer.
Applicants now fill out a single form to apply for properties managed by Housing NSW or participating community housing providers. They can choose either public or community housing but would maximise their opportunities for a housing offer if they register interest in both public and community housing.
A single statewide waiting list, the NSW Housing Register, has also been created under the Pathways initiative. It combines the waiting lists of Housing NSW and participating community housing providers and replaces the separate lists previously maintained. All new applications are logged on the NSW Housing Register.
Applicants on the NSW Housing Register can contact either a Housing NSW office or the office of one of the participating community housing providers to find out where their application is up to or change their personal details.
Housing Pathways brings Housing NSW and the community housing sector into a closer partnership which not only benefits clients but also reduces duplication and creates efficiencies from shared systems.
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