Housing Pathways

About Housing Pathways

Housing Pathways is the way applications for housing assistance are managed in NSW. It is a partnership between the Department of Family and Community Services, including the Aboriginal Housing Office and the Housing Contact Centre, and 25 participating community housing providers.

Housing Pathways provides:

  • coordinated information about housing assistance
  • a single application process
  • common eligibility criteria for housing assistance
  • a standard assessment process, and
  • a single waiting list known as the NSW Housing Register.

Housing assistance available through Housing Pathways includes social housing managed by FACS, including Aboriginal Housing Office properties, and by participating community housing providers. It may also include help to set up a tenancy in the private rental market or temporary accommodation if someone is homeless.

You can apply for housing assistance online, over the phone or through any Housing Pathways provider. Your application will be assessed the same way, no matter where you submit your application.

You can talk to any Housing Pathways provider to find out where your application is up to or request changes to your application.