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What is an allocation zone?
An allocation zone is a group of areas or towns where social housing is available. There are 245 allocation zones across regional NSW
Can I choose a town or suburb?
When you apply for social housing you are asked to choose an area, suburb or town where you would prefer to live. We then check to see which allocation zone your selection is in and, if you are eligible for housing, we list you on the NSW Housing Register for offers of housing in this allocation zone.
For example in a non metropolitan area such as Cessnock , we check to see which allocation zone this is in. Cessnock is in allocation zone NN17 - Cessnock which includes the towns of Cessnock, Aberdare, Bellbird, Paxton, Stanford Merthyr and Millfield.
If you select a metropolitan area where you would prefer to live such as Auburn we check to see which allocation zone this is in. Auburn is in allocation zone GW2 Auburn/Granville which includes Auburn and the suburbs of Berala, Granville, Guildford, Lidcombe, Newington, Regents Park, Rookwood, Silverwater, South Granville.
A few suburbs are in more than one Allocation zone, these are indicated by the word “Part”. Our aim is to house people where they would prefer to live but we can’t guarantee specific locations. The location of the property we offer you when it’s your turn to be housed will depend on where the next vacancy occurs that matches the type of housing you need within the allocation zone you have selected. This means that we might offer you housing in any of the suburbs or towns that are grouped into the allocation zone you are approved for.
If you’d like help choosing a location, talk to your local Housing NSW office or community housing provider participating in Housing Pathways.
Are the waiting times different between allocation zones?
Yes. The waiting times are much longer in some areas than in others.
When selecting an allocation zone, consider the Expected Wait List table as a guide for the current wait for a social housing property for general housing applicants.
Some allocation zones are called “high demand” zones because the demand for housing in these zones is greater than the number of properties that become available. If you select a high demand zone, you may be asked to select another zone that has shorter waiting times.
For an indication on the expected wait times for social housing by allocation zone & type of property, please visit our website
Can I change my selection?
Yes. If you are approved for waitturn housing, you can change your selection at any time until we offer you accommodation. If you wish to change your allocation zone you must advise your local office in writing.
Are all your questions answered?
For more information call the Housing Contact Centre on 1800 422 322, visit www.housing.nsw.gov.au, or visit your local FACS office.
If you need help with interpreting or translation because English is not your first language, phone the All Graduates Translating and Interpreting Service on 1300 652 488. They will phone the housing organisation and interpret for you for free.
إذا كنت بحاجة للمساعدة في الترجمة الشفهية أو الترجمة لأن اللغة الإنجليزية ليست لغتك الأولى، اتصل بشركة "أول جراديويتس" All Graduates على الرقم 488 652 1300.
如果你的母語不是英語，需要口譯或筆譯幫助，請致電All Graduates，電話號碼：1300 652 488。
Nếu quý vị cần hỗ trợ biên dịch hoặc phiên dịch vì tiếng Anh không phải là ngôn ngữ chính của quý vị, vui lòng gọi All Graduates theo số 1300 652 488.